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returns

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full return, store credit, or exchange. Please see below for more information on our return policy.

We believe it's our responsibility for you to be happy and contented with our products. This is why we make sure that our products are designed to provide you with daily satisfaction and the best tools to help you on your life's journey.

With that saying, we believe it's only right that we offer a 30 Days Money Back Guarantee. If you do not feel Spoon & Pen products have shaped a better perspective towards your health, wellness, and happiness just email us at spoonandpen@gmail.com to organize the return of your journal and issue a refund.

We asked that you include your order number, which complete product(s) you are looking to return, and the reason for the return. Prepaid return shipping labels for your full journal are provided for US orders only by our customer support team, which will expedite the return shipping and refund process.

If you return any products before contacting us, please contact our support to make us aware of the returned items to proceed further with the return or exchange.

How do I return my order?

  1. Email us at spoonandpen@gmail.com

  2. Include your name and order number

  3. Tell us which product(s) you want to return and the reason

 

Will my shipping costs be refunded?

The original shipping costs will not be included in your refund. However, we will be happy to offer a prepaid return shipping label for your return only for US residents.

To return an item, place the item securely in its original packaging and mail your return to the following address.

Attn: Returns

Spoon & Pen, LLC

2126 Valrico Hgts Blvd

Valrico, FL 33594

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) business days from the receipt of your item to process your return.

Exceptions

Please contact us at the email below to arrange a refund or exchange for defective or damaged products.

Questions

If you have any questions concerning our return policy, please contact us at: spoonandpen@gmail.com